20 November 2018
The UK Bus Awards 2018 recognised and rewarded the very best people, projects and innovations from across the industry this year. Twenty gold, silver and bronze awards were presented, as well as two awards for services to the industry.
For the second year running bus company Go South Coast was crowned UK Bus Operator of the Year, sponsored by Gallagher and QBE Insurance. It underwent extensive scrutiny from the judging panel; including mystery travellers who tried and tested services across the network. The company demonstrated consistently excellent customer service and outstanding service delivery.
Aaron Johnson from Nottingham City Transport was named the UK’s Top National Bus Driver, sponsored by Volvo. He was commended for showing compassion and truly taking care of his customers; as well as always being there to help, especially with young and vulnerable passengers. The judges described Aaron as outstanding, citing his excellent customer care, impeccable time keeping, flexibility and years of safe driving. ‘A brilliant demonstration of a driver that goes above and beyond’.
Mark Yexley, Chairman for the UK Bus Awards, said: “All our 2018 winners represent the quality and excellence that leads our industry. It’s a great honour to be able to recognise and reward such inspiring achievements. We would like to congratulate every winner, and their outstanding efforts in making the industry what it is today.”